Last updated on 3 November, 2021
Thank you for choosing Razorproxy!
These Razorproxy Terms of Service (the “Terms”) describe your rights and responsibilities when using our datacenter proxy services (the “Services”). Please read them carefully. These Terms govern your access and use of our Services and constitute a legally binding contract between you (hereinafter – “Customer”, “you”, “yours”) and Razorproxy (hereinafter – „ Razorproxy “, „we“, “our” or “us”).
By accessing or using the Services, you agree to be bound by the terms and conditions of these Terms. If you do not agree to be bound by these Terms, you must not use or must immediately stop using the Services. Your continued use of Services now, or following the posting of any changes in these Terms, will indicate acceptance and agreement by you of such changes.
If you are using Services on behalf of an organization, you are agreeing to these Terms for that organization and acknowledging that you have the authority to act on behalf of that organization, and commit to these Terms on behalf of the organization.
1.Grant of License
1.1 During the term of these Terms Razorproxy grants the Customer a personal, non-exclusive, non-assignable, non-transferable, non-sublicensable, revocable and limited license to access and use the Services, for the duration of the chosen Razorproxy Services package.
2.1 When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and up to date at all time Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account for the Services.
2.2 You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Billing and Payment
3.1 Shared Datacenter Proxy Services are billed on a subscription basis (hereinafter –”Subscription”). You will be billed in advance on a recurring and periodic basis (hereinafter –”Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of Subscription plan you order.
3.1.1 At the end of each Billing Cycle, your Subscription will automatically be renewed under the same conditions unless it is cancelled by you or Razorproxy in accordance with these Terms.
3.1.2 Razorproxy may modify the Subscription fees for the Subscriptions at any time, which shall become effective at the end of the then-current billing cycle. In that case, Razorproxy shall provide you with a reasonable prior notice of any change in fees and you will have an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your consent to pay the modified Subscription fee amount and your continued acceptance of these Terms.
3.2 Dedicated Datacenter Proxy Services are billed in advance for the following 1 (one) month (hereinafter – “Non-Subscription”) with no automatically recurring commitment for the following months.
3.2.1 You will receive the amount of Non-Subscription Services as per your order which shall be valid for 1 (one) month after the payment.
3.2.2 You may start using the Services in 1 (one) business day after the Razorproxy has received the payment.
3.2.3 You may purchase additional amount of Non-Subscription Services at any time. In that case the usage term shall extend automatically for the further period of 1 (one) month.
3.3 Our order process is conducted by our online reseller Paddle.com which is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
3.4 You agree to provide Razorproxy with accurate and complete purchase-related information including: email address, name, payment information or business information
3.5 By submitting such payment information, you automatically authorize Razorproxy to charge all fees incurred through your account to any such payment instruments.
3.6 You shall be solely responsible for any and all applicable taxes, fees or other duties (including but not limited to any withholding tax, customs fee or VAT).
4. Trial period
4.1 The Customer has the right to request 1 (one) free trial period in order to experience the features and functionalities of the Services (hereinafter – the “Free Trial”). Free Trial is valid for up to 2 (two) GBs of data (hereinafter – “Trial Data Allowance”). You may be required to enter your billing information in order to sign up for the Free Trial. If you do enter your billing information when signing up for the Free Trial, you will not be charged by us until the full usage of the Trial Data Allowance.
4.2 You’ll only be eligible for one Free Trial per Subscription. In case Razorproxy discovers that the Customer has registered several times for Free Trials for the same Subscription, Razorproxy reserves the right to restrict or terminate any of the Customer’s accounts.
5.1 Razorproxy offers free refunds for the first Subscription, when:
5.1.1 Customer didn’t use the Free Trial option;
5.1.2 Customer didn’t use more than 20 % of provided Shared Datacenter Proxy Services.
5.1.3 A request for refund is submitted within 7 (seven) calendar days from the date of the first payment for the Shared Datacenter Proxy Services.
5.2 Razorproxy offers free refunds for the first Non-Subscription, when:
5.2.1 Customer bought not more than 250 (two hundred fifty) IP addresses;
5.2.2 A request for refund is submitted within 3 (three) calendar days from the date of the first payment for the Dedicated Datacenter Proxy Services.
6. Warranties and Representations by the Customer
6.1 While using the Services, you guarantee and warrant that you will:
6.1.1 provide true, accurate, current and complete information about yourself as prompted by the website’s registration form;
6.1.12 you you agree to ensure that such information is kept up to date;
6.1.3 you will keep your password confidential and will be responsible for all use of your password and account;
6.1.4 you are not a minor in the jurisdiction in which you reside;
6.1.5 you are fully responsible for any third party content you access, use or save using the Services;
6.1.6 you are not infringing or violating any third-party rights, including but not limited any of intellectual property rights;
6.1.7 by using Services you are not infringing any laws or regulations including any US and EU and / or other relevant countries’ applicable data protection laws;
6.1.9 you are not selling, publishing, modifying copying or/and distributing Services of parts of the Service;
6.1.10 you are not using the Services to send unsolicited commercial emails or conduct any activities that could be considered as the spam under any of the applicable laws;
6.1.11 you are not using the license to the Services granted herein to: distribute cracking, virus, adware, worms, trojan horses, malware, spyware or any other similar malicious activities and products;
6.1.12 you are not causing any network resource to be unavailable to its intended users, including, Distributed Denial-of-Service (DDoS) or Denial-of-Service (DoS) attacks
6.2 In case Razorproxy suspects any of the forbidden activities above – it has reasonable grounds to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). You understand that no refunds or compensations shall be issued to you in such case. If Razorproxy suspends or terminates your account, you may provide us with any circumstances you believe are relevant to the suspension by contacting us. All determinations with respect to any suspension or termination or any account will be made by Razorproxy in its sole discretion.
7. Intellectual property rights
7.1 The Services are owned by Razorproxy and are protected by copyright and other intellectual property laws. The Customer agrees that title to and ownership of the Services, in any form, shall at all times and in any event be held exclusively by Razorproxy. The Customer shall be entitled to only such rights with respect to the Services as are specifically granted in these Terms.
8.1 You agree to defend, indemnify and hold harmless Razorproxy and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use of the Service, by you or any person using your account and password, or b) a breach of these Terms.
9. Limitation Of Liability
9.1 You expressly agree that use of the Services and its functionality and interfaces is at your own risk. You understand that Services are provided on an “AS IS” and “AS AVAILABLE” basis.
9.2 In no event shall Razorproxy nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from resulting out of your use of the Services or any other claim in any way related to the Services.
9.3 Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the greater of 2 times the customer’s Services fee for the month during which the loss or breach occurred.
10. Force Majeure
10.1 Neither Razorproxy nor Customer will be liable by reason of any failure or delay in the performance of its obligations on account of events beyond the reasonable control of a party, which may include denial-of-service attacks, a failure by a third party hosting provider or utility provider, strikes, shortages, riots, fires, acts of God, war, terrorism, and governmental action.
11.1 You agree that all Razorproxy’s or its affiliates business and financial information shall be strictly confidential and shall not be utilized by you for any purpose other than your use of the Services.
12.1 These Terms become effective upon your access to the Services. For Subscription Services, these Terms shall continue until terminated any time by providing the other party with an advance written notice at least 10 (ten) business days until such termination by contacting the Razorproxy customer support team at [email protected]. For Non-Subscription Services, these Terms shall only be terminated when all obligations are fulfilled by both parties.
12.2 Razorproxy may also suspend your access to the Services or permanently terminate your account if Razorproxy suspects or believes that in using the Services you acted in breach of these Terms or / and violated any applicable law, statute or regulation. In this case, no refund shall be provided.
13.1 Razorproxy reserves the right, at its sole discretion, to modify these Terms at any time and post it at its website. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
13.2 These Terms shall be governed and construed in accordance with the laws of California, United States.
In case you have any question regarding the Services or these Terms, please contact us at [email protected].